How are enquiries sent?
Send enquiry submits the form to Kode Nirlaba’s service on Cloudflare. After validation, the message is forwarded to our inbox. Confirmation means the email service accepted the message; it does not guarantee there will be no delay or spam filtering.
Prepare an email instead only composes text on your device. You send it from your own email app.
How is spam limited?
Cloudflare Turnstile checks requests to help limit automated submissions. The rate-limiting service uses the IP address. Cloudflare may process technical device and network information to provide security and hosting.
We do not install advertising pixels or sell contact lists. See Cloudflare’s privacy policy.
What is recorded for delivery and measurement?
The database holds a random reference, a fingerprint of the enquiry, delivery status, time, language, enquiry route and project area. It does not store names, email addresses, phone numbers or message bodies. These records prevent duplicate sends and help check status.
Records older than 30 days are cleaned up daily. Accepted submissions are counted in daily totals by language, route and project area, without contact details or message content.
How long are conversations retained?
Email messages are used while needed to assess, reply to and follow up an enquiry. Conversation retention is separate from the database’s 30-day delivery records. Accepted projects may need separate documentation.
Request review, access, correction or deletion through hello@kodenirlaba.org, giving the approximate date or reference. We may ask for sufficient information to confirm the request is authorised.
What should be omitted?
Use fictional examples. Do not send identity documents, medical records, beneficiary or donor lists, passwords, or production data from another organisation. Describe the goal, difficulty, users and responsible contact.
Operational project data is discussed under a separate agreement. This page describes enquiries through the public site.